tch bills

TCH Bill

What To Do When You Can’t Pay Your TCH Bill

TCH is the acronym for Transportation Clearing House, LLC, which is a financial services firm that truckstop operators, drives, and carries turn to for financial services that are tailored to meet the demands of the transportation industry. TCH services both the U.S. and Canada, and is a subsidiary of Flying J, Inc. TCH offers a full line of customizable credit cards and benefits which include the following:

  • TCH Fuel Card – Designed for U.S. Fleets for over-the-road transportation
  • TCH Express – Designed for U.S. Accounts for local commercial transportation
  • TCH Fleet MasterCard – Accepted anywhere MasterCard is
  • FP Solutions – Designed for Canadian Fleets for over-the-road fleet transportation
  • TRITON – Designed for Canadian Accounts for local commercial transportation
  • PFJ Owner-Operator Card/SFJ Express – Designed for Local Fleets of use at Travel Plazas, Fuel Stops, Retail Gas Stations, and Cardlocks in the Shell Flying J network throughout Canada

How To Pay The Bill

TCH is a financial institution in and of itself, and issues all credit/checks/cash as such, and in order to be eligible for a TCH card you must be a licensed commercial enterprise. You may pay your credit bill directly to TCH in several ways:

Pay Online: You can pay your TCH bill online at TCH’s E-Manager payment center, located here: https://www.tch.com/security/logon.jsp

You can also set up your TCH payments to be debited directly from your checking account, as well as pay by wire or ACH. Here are the phone numbers for more information about these services:
US Customers: Dial (888) 824-7378 ext. 6604
CN Customers: Dial (800) 661-2278

Pay by Mail: Send your check or money order to:

TCH Card Services
4185 Harrison Blvd. Suite 202
Ogden, UT 84403

Questions About Your Billing Statement or Account?

A complete list of fees associated with your TCH account, including transaction fees, annual fees and late payment fees are available on the Express Application page. Scroll down to the middle of the page for the fee listing. If you need more information on fees assessed to your TCH account, contact customer service at 1-888-824-7378.

How The Penalty Fees Work

TCH charges approximately 17.99% APR. Here is their Table of Fees:

Fuel Card

  • Fuel/Misc purchase at “Pilot Flying J” locations…………………… $0.00/trans.
  • Fuel/Misc purchase at other locations………………………………. $3.00/trans.
  • Cash advance with fuel purchase……………………………………. $0.50/trans.
  • Cash advance without fuel purchase……………………………….. $1.75/trans.
  • Account creation & set up, non-refundable, one time…………… $25.00

Optional Services

  • Fuel and Maintenance Directories:
  • TCH Check (price is for each $500.00 increment)…………………$1.75
  • Cash disbursement or balance inquiry from ATM………………….$1.75/trans.

DriveLine ● Fuel Tax ● Mapping and Routing

  • Fuel-tax reporting – first truck…………………………..$20.00/month
  • Fuel-tax reporting – additional trucks………………….$8.00/month
  • Mapping and routing………………………………………$10.00/mon

Payment Methods

  • EFT debit (ACH), eManager payment, customer-initiated ACH..$0.00
  • Business checks (including 3rd party checks)…………………….$2.50/check
  • Return item fee (check or ACH)…………………………………….$30.00

Invoice Methods and Other Fees

  • Internet, email and/or fax ……………………………………………$0.00
  • Hard copy via mail ……………………………………………………..$1.25 each

I Can’t Make A Payment

When we contacted the TCH management team, they were very courteous and helpful. For each credit account, an account manager works with companies on a case by case basis when and if the company falls behind on their payments to help them remain in good standing with TCH.

Will They Work With Me To Pay My Bill?

If you have experience working with TCH in the past with their credit card, we would like to hear from you!. Currently we have no customer accounts of how easy or difficult it is to get out of TCH credit card debt.

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